Privacy Policy

 Last updated: August 26, 2025

Information we collect and how we use it

To fulfill your order, you provide us with certain information (which you have authorized Pet Treasures Studio to share with us), such as your name, email address, postal address, payment information, and product details. You may also choose to provide additional personal information (e.g., for a custom order) if you contact us directly.

We rely on several legal bases to collect, use, and share your information, including:

  • Performance of our services: We use your information to fulfill your orders, resolve disputes, and provide customer support.
  • Your consent: When you opt-in to marketing or mailing lists, which you can revoke at any time.
  • Legal obligations: To comply with laws, tax requirements, or court orders.
  • Legitimate interests: Such as improving our services and complying with Pet Treasures Studio’s Seller Policies and Terms of Use.

Sharing your information

Your personal information is important to us and is shared only under limited circumstances, including:

  • Service providers: Trusted third parties (like delivery companies) who assist us in operating the store. We share information only as needed to provide these services.
  • Business transfers: In case of sale, merger, or acquisition of our business, we may transfer your information as part of that transaction, within legal limits.
  • Legal compliance: We may disclose your information to comply with legal requests, enforce agreements, prevent fraud, or protect the safety and rights of others.

Data retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Typically, we retain data for up to 4 years.

International data transfers

Your information may be stored and processed by third-party web hosting providers in the United States or other countries. These jurisdictions may have different data protection laws. Where applicable, transfers comply with frameworks such as the Privacy Shield (e.g., Google Cloud certification).

Your rights

If you reside in certain regions including the EU, you have rights concerning your personal data:

  • Access: Request a copy of your personal information.
  • Correction, restriction, deletion: Update, limit, or delete your information, except when legal obligations require retention.
  • Objection: Object to certain data processing or marketing communications.
  • Complaints: You may lodge a complaint with your local data protection authority.

To exercise these rights or for any questions, contact us at:
pet.treasures.studio@gmail.com